Privacy Policy

Last Updated: April 27, 2026

1. Introduction

Welcome to Shikshaintel ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our Library Management Platform.

2. Information We Collect

We collect information necessary to provide and improve our services, including:

  • Account Information: Name, email address, phone number, and library details provided during registration.
  • Student Data: Information about students enrolled in your library, such as names, contact numbers, and plan details.
  • Usage Data: Information on how you interact with our platform, including seat assignments, payment records, and feature usage.

3. How We Use Your Information

Your information is used for the following purposes:

  • To provide and manage your library management account.
  • WhatsApp Notifications: To send automated renewal alerts, payment reminders, and important notifications to students via the WhatsApp API.
  • To generate revenue reports and analytics for your library branches.
  • To provide customer support and respond to inquiries.
  • To improve our platform and develop new features.

4. WhatsApp API Integration

Our service integrates with the WhatsApp Business API (provided by Meta) to deliver automated messages to your students. By using this feature, you acknowledge that student phone numbers will be processed through WhatsApp's infrastructure in accordance with Meta's Privacy Policy. We do not use these numbers for marketing purposes unrelated to your library's operations.

5. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share data only in the following circumstances:

  • With service providers (like Meta for WhatsApp API) who assist in delivering our services.
  • To comply with legal obligations or respond to valid legal requests.
  • In the event of a business merger, acquisition, or sale of assets.

6. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to access, update, or delete your personal information. You can manage most of your data directly through the Shikshaintel dashboard. If you need further assistance, please contact our support team.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@shikshaintel.com

Shikshaintel Technology Solutions